New ForgeServe service enhances Westcon UCC practice with zero touch device provisioning, estate management and device real time change control
TARRYTOWN, N.Y. – Sept. 28, 2017 – Westcon-Comstor has teamed with Swoop Datacom Ltd., an industry leader in telephony based IoT services and software development, to launch ForgeServe, an exclusive device provisioning and life-cycle management solution.
ForgeServe, developed through Westcon-Comstor’s global Supply Chain Solutions team and available through the company’s Unified Communications and Collaboration Solutions practice, gives solution providers an advanced tool kit to add provisioning and other management functions to their growing services portfolio. The solution delivers zero-touch device provisioning, estate management and device real time change control, reducing customers’ operating expenses while helping solution providers increase margins in competitive markets—on a global scale.
“We are constantly evaluating new technologies and services to help our channel partners stand out from the competition. ForgeServe will be a valuable asset for our service provider partners. With just a few clicks our customers can customize and upgrade their IP Phones anytime,” said Pedro Galatas, executive vice president of Services Solutions & Cloud at Westcon-Comstor.
“The pains created by over-complex technology have long been a hindrance to the migration from legacy telephony to SIP. Our goal is to deliver a cloud based and seamless device lifecycle manager through a single point of access to the customer’s entire eco-system,” said John Bennett, CEO of Swoop Datacom Ltd.
Westcon-Comstor’s Supply Chain Solutions (SCaaS) meld the best of IT distribution and services business models, creating an end-to-end catalog of best-in-class supply chain solutions from 26 logistics centers around the world, including: order logistics, new product introduction, integrated global solutions, procurement, inbound logistics, customized kitting and assembly, configuration, order fulfillment and reverse logistics.
About Swoop Datacom Ltd.
Swoop Datacom are the developers of ForgeServe, the award winning, multi-tier, vendor agnostic device provisioning and life-cycle management platform. The cloud based SaaS simplifies complex technology and processes whilst unlocking best of breed solutions. Empowering voice eco-system distributors and resellers with a toolbox of deployment, maintenance and support features giving vendors a clear edge over their competition. The cutting-edge features delivered through the intuitive UI allow any compatible IP device to be deployed and provisioned to any chosen call control platform and further maintained whilst in their in-life state. Delivered through the distribution channel and nurturing long term customer retention, by allowing organizations to easily adopt the latest IP technologies. Bridging the gap between traditional telecoms and IP based SIP technology adoption.
Westcon-Comstor is a value-added technology distributor of category-leading solutions in Security, Collaboration, Networking and Data Center. Westcon-Comstor is transforming the technology supply chain through its global capabilities in Cloud, Services and Global Deployment. It has teams in 50-plus countries, combining expert technical and market knowledge with industry-leading partner enablement programs. Collaborating with its partners in a unique engagement model, Westcon-Comstor strives to deliver an exceptional partner experience to deliver results together. The company goes to market under the Westcon and Comstor brands.
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FOR MORE INFORMATION, CONTACT:
CommCentric (for Westcon-Comstor)