menu
  • Become a Customer
  • Become a Vendor
  • Contact Us
  • Shop Online
  • United States

UCaaS Solution Powered by Avaya IP Office from Westcon

The number of hosted unified communications (UC) services available to businesses has exploded over the past few years. So why choose Westcon’s offering, and why now? We took our time in selecting the best providers to build the solution this market needs and wants.

  • Built for Resellers & Their Customers
  • Built from the Ground up for Avaya IP Office
  • Built to Scale with Resellers

Why Westcon for UCaaS?

Each and every component has been carefully selected by Westcon to provide high reliability and an enhanced customer experience. Our solution has been designed specifically to enable Avaya partners to maximize their profitability.

  • We eliminate the expensive investments often required for platforms, tools, and services.
  • We enable resellers to offer our certified Avaya Platform as a service under their brand name, including hosting, telephony/UC licensing, and carrier services.
  • We provide all carrier services, including termination, origination, DID, E911, and LNP.
  • We simplify billing and compliance.

Reseller Requirements

  • Reseller must be an Avaya partner and have a valid Avaya Link ID
  • Reseller must obtain (2) Avaya SME APSS (sales) certifications
  • Reseller must obtain (1) Avaya IP Office AIPS (implementation) certification
  • Reseller must have an active Westcon account
  • Reseller must have the ability to perform the technical support and installation tasks

Shared Responsibilities

UCaaS Package Reseller Westcon *Westcon Partner Avaya
Reseller Co-Delivery Sales
LNP/E911 (Manual Process to start)
Customer Tier 1/2 Support
Reseller Enablement Licensing Carrier Services
Hosting
Billing
Customer Collections
Tier 2/3 Support
GoldSeal Sales
LNP/E911 (Manual Process to start)
Reseller Enablement
Licensing
Customer Tier 1/2 Support
Carrier Services
Hosting
Billing
Customer Collections
Tier 2/3 Support


* Westcon partner is TelAgility

View UCaaS Brochure        View UCaaS FAQs        View UCaaS EZ Bundle Flyer