Skip to main content

What is DR: Simplified?

DR: Simplified is our value-add initiative to help you navigate the many solutions available for Microsoft Teams users. No matter how your customer wants to adopt Microsoft Teams, we bring cutting-edge technology, the latest promotions and the best sales tools all together under DR: Simplified. 

Why should you consider offering Microsoft Teams Direct Routing?

Growing opportunity

In the last six months the number of Teams daily users has risen from 115 to 145 million

Changing needs

The need for remote, collaborative working is a pressing matter for all organisations to address

Be a value-add provider

Provide an answer to remote working with enhanced capabilities

A holistic portfolio

Offer both a traditional and emerging UC portfolio

Which route is right for your customers?

We’re creating a future built on winning alliances. Our focused portfolio includes vendors that offer class-leading, proven technologies and the latest innovative solutions on the market.

With these vendors, we can provide you with end-to-end solution that can really help you solve your customers’ problems. By adding Direct Routing to your Teams portfolio, you can offer your customers a fully customisable UC offering, more flexibility and a broader function set.

Choose a vendor technology that fits your customer's purpose and our tech-ready team will build you a case study to fulfil your opportunity. 


AudioCodes SBCs support Direct Routing for individual and multi-tenancy scenarios. It can be deployed as virtualised or cloud-native solutions in private or public clouds, or as on-premises appliances.

Find out more

Avaya SBCE provides integration with the Direct Routing features of Teams so that users can make and receive voice calls in addition to standard Teams features.

Find out more

A complete Mitel infrastructure to Microsoft Teams integration with an MSA-certified Session Border Controller allowing you to make calls from within Microsoft Teams. 

Find out more

Ribbon Connect is a cloud-based service that securely connects new or existing phone lines, numbers and calling plans to Microsoft Teams. 

Find out more

Partner resources

Make sure you keep up to date with all the new products, services, promotions, events and training by subscribing to our emails.

Latest promotions


Make the most of Teams: Mitel and Microsoft Teams

By easily combining your Microsoft Teams account with a Mitel call control platform, you’ll have access to the collaboration of Microsoft Teams with enterprise telephony features at your fingertips.  

Find out more

Get on the IT fast lane with AudioCodes Live

A portfolio of managed services that removes complexity from the integration of Teams collaboration, UC and enterprise telephony and provides a seamless, rapid and cost-effective migration.

Find out more

Microsoft Teams for dummies

Find out more about the Teams platform as well as the pillars of direct routing to help you build a stronger foundation for your unified communications. 

Find out more

Why Poly audio and video delivers a better experience

Find out four reasons pairing your Microsoft Teams meetings with Poly devices is the smart choice.

Find out more

Collaboration best practices using MS Teams and Poly

Discover best practices to deliver the same great Microsoft Teams meeting experience to all employees regardless of location.

Find out more

Run a Direct Routing Buzz Day

Bring remote sales teams together to build awareness and create pipeline for direct routing opportunities, all whilst having some fun. 

Find out more

Try Ribbon Connect for free

If you're not ready to invest in software, training and infrastructure just yet, try Ribbon Connect's 30-day trial, or migrate key staff or location to Teams.

Find out more

Introducing Poly Studio P series

Beautifully designed with premium optics, sensors and advanced audio technology. Take on every meeting with confidence.

Find out more

Upcoming events

Events on demand

Accelerate to anywhere working with Microsoft and Poly

Your guide to moving to Microsoft Teams

46 minutes

How Poly and Microsoft are embracing future work environments

45 minutes

On-demand webinars