IT renewals and recurring revenue in the Balkans

Our renewal services in South-Eastern Europe

Our teams dedicate themselves to maximising your repeat revenue opportunities. We provide the tools you need to grow your renewals-based business.

We specialise in understanding and navigating complex vendor systems to identify opportunities. Our detail-oriented specialists do the painstaking work for you. This means you can access precise renewal data directly in PartnerCentral.

Crucially, our multilingual and multivendor teams provide this data well in advance of deadlines. This creates the perfect opportunity to build additional, new business. We help you win your standard renewals, but we also enable you to up-sell and cross-sell. You can pitch the right solution at precisely the right time.

How our renewals team help you grow

We integrate our services directly with your daily workflow. Here is how we help you manage your pipeline.

Integrated with vendors

Clean and accurate real-time local data at your fingertips

90-days advance notice

Start timely contract talks to secure business

Visible in PartnerCentral

Follow up opportunities and manage orders in our self-serve platform.

What our partners say

“Westcon plays a vital role in my renewal market. Critical pricing studies are done accurately so we can work quickly and efficiently on every renewal. Working together as a complementary team is really important to us, especially on the more complex solutions.”

“I wouldn’t be able to perform my role if it wasn’t for your commitment to our renewals!”

“With your support and attitude, we are the top-performing business partner for renewals for this vendor. We’re looking forward to expanding both existing accounts and new business.”

“I am impressed with your renewals team and its work ethic; you’re very approachable with a ‘can-do’ attitude. Quotes are sent early and without errors, which makes our processes so much more efficient. We couldn’t be more pleased.”

“Your renewals service has significantly reduced our customer retention costs and increased efficiency. It saves us several hours every month per sales representative, freeing up our sales and renewal teams to focus on higher-margin solution selling and value-added services selling.”

“Seeing all our software or contract renewals in PartnerCentral 90 days out is critical to our recurring business. We can check in with every customer and follow up every lead in good time.”