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Cookie policy

Updated cookie information (March 2020)

Westcon websites may also use cookies when you visit our websites.

What are cookies?

Cookies are small files saved on your computer, mobile or other device when you visit a website. They are sent by a web server to your web browser to enable the server to collect information from the browser and recognise your device on future visits.

How we use cookies

When you revisit our website, we may recognise you by cookies placed on your device on a previous visit. They are typically used for remembering your preferences and ensuring that the adverts or offers you see online are more relevant to you.

When you perform a search within the website, Westcon may record information identifying you or linking you to the search performed. Westcon may also record limited information associated with every search request made by you and use that information to, among other things, solve technical problems with the service and to calculate overall usage statistics.

Cookies placed by our website typically contain:

  • the home server domain names, type of computer, and type of web browser of users to the website; and
  • information on which pages you have accessed.

You may decline cookies by using the settings on the cookie banner on our website, or by changing the privacy settings in your browser. However, declining to use cookies may impede the ability of our website to function properly.

Cookies we use

The website uses the following cookies:

Necessary cookies

Cookies that are essential for the provision of the site. If they are blocked by your browser settings, parts of the website may not work properly.

Cookie name Description Lifespan
BIGipServerhybris-prod-fe This cookie is used to manage sessions on load balanced servers. It ensures user requires are routed consistently to the right server and ensures the website runs smoothly even when demand is high. Session
_dc_gtm_UA This cookie is used by Google Tag Manager which is used to load scripts and code onto a page. We classify this as necessary as without it the page might not function correctly. A few seconds
JSESSIONID JESSIONID is a general purpose session platform cookie that enables users to move around the website and use its features, such as accessing secure areas of the website. Without these cookies such as shopping baskets can’t be provided. A few seconds
pardot This cookie is used to track prospect activities on our websites; it does not store personal information and lasts only as long as the session. This is classified as necessary as this cookie is required for our contact preferences functionality to work. Session

Functionality cookies

These cookies allow the provision of enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functions may not work properly.

Cookie name Description Lifespan
wistia-http2-push-disabled Collects video interaction data. A few seconds
ep202 This cookie is set by Wufoo and enables operation of our ‘contact us’ forms. A year
ep201 This cookie is set by Wufoo and enables operation of our ‘contact us’ forms. A few seconds
__distillery This cookie keeps track of a users place in Wistia video in case their viewing is interrupted and they need to start again. A year

Statistics cookies

These cookies give is the essential information we need to ensure our websites are engaging and easy to use for visitors.

Cookie name Description Lifespan
_gid We use Google Analytics to measure the effectiveness of our website and our digital marketing efforts. Google Analytics gives us insights into how you use the website; for example, what pages your visit and what links you click on. A few seconds
_gat_UA This cookie is used by Google Analytics to throttle the amount of data collected at high traffic times. A few seconds
_gid This cookie is used by Google Analytics for statistical analysis purposes. It stores and assigns a unique value for each page visited. A day
_ga This cookie is used by Google Analytics to assign users a unique anonymised ID – this is used to determine new versus return users, an essential measure of website engagement and effectiveness. 2 years

Targeting cookies

These cookies are used by Westcon and our advertising partners to build a profile of your interests which can be used to provide targeted advertising which is more relevant.

Cookie name Description Lifespan
AMCVS_###@AdobeOrg This cookie used by Adobe Experience cloud and is used to identify a unique visitor. It is used for services such as Analytics, Audience Manager and Target. Session
_fbp This cookie enables us to deliver Facebook advertising to people who have already visited the website with relevant promotions when they visit Facebook. 3 Months
UserMatchHistory This cookie is used to target LinkedIn Insight adverts. A month
khaos This cookie is used for targeting by the Rubicon Project, an online advertising firm that buys and sells advertising. A year
ATN This cookie is used in the targeting of Facebook adverts. 2 Years
fr This cookie is used in the targeting of Facebook adverts. 3 Months
everest_session_v2 This cookie is used to gather data and insight by Adobe Analytics. Session
lidc This cookie ensures a user is routed correctly when they click on a LinkedIn share button. A day
APID Collects information on visitor behaviour on multiple websites. This information is used on the website, in order to optimize the relevance of advertisement. A month
audit Used to record cookie consent data. A year
__cfduid The __cfduid cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information. A month
APIDTS This is a Yahoo! Cookie used in the targeting of relevant adverts and content on the Yahoo! platform. A day
TDCPM The “TDCPM cookie is used to register a unique ID that identifies a returning user’s device. The ID is used for targeted ads. A year
dpm This cookie is used by Adobe Audience Manager and helps gain insight into user behaviour so we can improve our digital marketing efforts. 6 Months
AA003 This cookie is used in the targeting of Facebook adverts. It also limits the number of times you see an advertisement. 3 Months

Performance cookies

Cookies that provide us with information usage of our website, such as which pages have been visited the most and how users move around the site. These cookies allow us to customise the website to improve the user experience.

Cookie name Description Lifespan
s_fid This cookie is used by Adobe Analytics and it randomly generates a unique ID for the purposes of tracking your interactions with the website. 2 years
s_cc This is an Adobe Analytics cookie; it determines whether cookies are enabled in the browser. Session
ADRUM This cookie tracks errors that users may receive and provides us with the insight needed to improve customer experience. Session
JSESSIONID This is a New Relic cookie used monitor the performance of the website. Session
_hjid Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. Hotjar is used to create heatmaps and anonymised session recordings to provide insights that can be used to improve the website. 365 days