Avaya

Avaya is a global leader in unified communications and contact centres. Through its open, converged and innovative solutions, it makes intelligent customer experiences for partners and their end users – in the cloud, on premise, or a hybrid of both.

Partnership in practice

Winning team: we are Avaya’s International Distributor of the Year, in recognition of our commitment to partners, global presence and unprecedented growth
Diamond level: as an Avaya Diamond Partner, partners can be sure of our customer focus and exceptional value-added services built around its portfolio
Knowledge base: as an Authorised Avaya Learning Partner, we deliver flexible training options that partners need to implement and manage Avaya products successfully
Local availability: with one of the largest Avaya stock holdings in distribution, we provide efficient pre-staging facilities and fast, reliable delivery

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Working with us

Our value to partners

Become a partner

The Avaya partner experience

1 in 4 customers

already use
Avaya UC solutions

Recognised leader

by Gartner, Frost & Sullivan
and others independent analysts

90% of Fortune 500

companies trust
Avaya solutions

5-star rated

partner programme
(CRN, 2020)

Our Avaya solutions

Avaya Cloud Office

Kick-off your cloud business with Avaya Cloud Office (ACO) and join Westcon‘s Avaya ACO demo program to showcase the value of this powerful UC-as-a-Service solution. Get started in four steps.

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Avaya Spaces

Easy-to-use, reliable and scalable cloud-based video conferencing and meeting app that supersizes team collaboration online. Meets the challenges of a work-from-anywhere world – from any location, on any device.

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Avaya Experience Platform

A cloud-based solution that delivers a comprehensive, integrated and open CCaaS architecture with security, scalability and versatility at its core, making it easy for businesses to deliver an effortless customer experience across different channels and devices.

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Training Courses and Certification

Join our award winning trainers for instructor-led sessions that allow you to conduct extensive hands-on exercises and apply real world knowledge and experience.

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Key benefits of selling Avaya

Growth rewards and incentives

The Avaya Sales Agent programme delivers the cloud solutions your customers want and the financial rewards you want.

Education and certification

Gain new competencies with Avaya's sales enablement programmes and product certification for Avaya Cloud Office.

Cloud migration tools

It's easy to plan migrations from legacy Avaya to new cloud solutions. And the ACO portal lets you quote, order and manage it all.

High-touch support

Extend Avaya's support services to your customers, including deploying, supporting and managing hybrid cloud, on-premises and legacy solutions.

Avaya branded devices

The highest quality desktop and conference devices, built with a dedicated configuration template for each partner.

Constant innovation

Avaya’s commitment to innovation means your customers start with the same features they know today but can also add more in the future.

Customer success story

Avaya Cloud Office helps overcome the pandemic,
eliminate territorial barriers and boost business.

Read case study

Westcon Connect

Westcon Connect, powered by ForgeServe, is a robust, scalable device management solution for the provisioning and management of IP devices through the cloud, such as end points and ATAs.

The cloud-based service management application simplifies complex technology and processes whilst unlocking best of breed solutions. Empowering voice eco-system distributors and resellers with a toolbox of deployment, maintenance and support features giving vendors a clear edge over their competition.

Our solution provides value-added MSPs, resellers, service providers and enterprises with the complete lifecycle management solution they need to increase margins, minimise operating expenses and exceed customer needs in today’s competitive market.

No more ‘plug and pray’

Connect unlimited devices, offer unlimited logical advanced groups for device management in bulk or single device, and provide access to endpoints from multiple high-performance vendors. The Westcon Connect solution comes pre‑built with three powerful management capabilities in its FS‑Connect and FS‑Engage modules:

Asset management
Remote management
Advanced estate management

Multi-vendor support, including:

Want to find out more?

Watch our webinar Download overview guide