Work smarter with Cisco Webex

The Cisco Webex app is a single platform that offers a complete and tightly integrated suite for calling, messaging, meetings, team collaboration, contact centre and devices.

• Built-in, high-definition voice and video calling and meetings with integrated conferencing devices and headsets
• Message, file share and one-click calling in always-on spaces with people inside and outside of the organisation
• High-definition meetings integrated with the calendar
• Rich, AI-powered transcriptions and real-time translations
• Powerful noise-cancelling technology
• Meeting templates and stage layouts
• Third-party app integration 

Help your customers by transforming when, how and where they work.

The future of work is hybrid and Cisco is committed to provide your customers with a comprehensive suite of solutions that promote inclusive collaboration to suit any work style. 

If you're working with companies requiring Webex for more than 250 employees, the Webex Suite will provide them with the benefits of the single platform Webex App with the addition of Polling and Events at a very competitive price. 

Key benefits

• Secure by design to protect people and data
• A way of work centred around your customers' needs
• Bringing teams together with a complete cloud phone system 
• Experience in-person meeting virtually with immersive share 

Consumers’ expectations and demands for a faster service has increased and therefore a poor customer experience can lead to customer churn.

Cisco Cloud Contact Centre focuses on providing a seamless customer experience by:

• Offering a better connection to the customer journey
• Minimising the disruption for agents and operations staff
• Maximising innovation and feature velocity from the cloud

Built on a next-generation cloud-based platform, Webex Contact Centre delivers a new intuitive agent desktop and digital-first customer engagement.

• Integrated voice-of-the-customer insights
  
• ‘Super agents’ provide even more responsive service
  
• Works with Webex messaging, Meetings and Calling tools
  
• Webex Control Hub integration 
• End-to-end Cisco security

Extend your capabilities and amplify your business opportunities with our services resources.

• Highly trained and experienced professionals for Cisco UC On Premise and Cloud Cisco configurations, installations and administrations
• Offering guidance, shared knowledge and support
• Working as an extension of your team, our services professionals will never liaise directly with your customers

Our team offers a range of services to support you while you help your customers get the most of their Webex Calling, Webex Meetings and Webex Contact Centre investment. Contact us to learn about our tailored packages.