The cybersecurity partner of choice
Westcon is Palo Alto Networks’ consistent, multi-award-winning distributor.
As the leading global distributor for Palo Alto Networks, we bring unmatched expertise, resources, and a proven track record to help our partners grow their business. From boosting your sales opportunities to delivering tailored support, our solutions are designed to empower your success every step of the way.
Palo Alto Networks brings resellers significant expansion opportunities with the most comprehensive cybersecurity platform, powered by Precision AI. Explore Palo Alto Networks’ solutions and Westcon’s complimentary services.
Fight fragmentation, thwart threats and cut out complexity with consolidated hardware, software and SASE - all on one platform, built to secure any network.
Transform the SOC through unified data, AI and automation with Cortex solutions and Unit 42 Managed Services.
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Our proven partner growth framework will ensure you meet your business objectives, with unique value-adds and services you can’t find anywhere else. With over 65 dedicated heads in EMEA, here’s how we’ll help you succeed:
We equip you with the knowledge, skills, and experiences needed to pitch and sell Palo Alto Networks solutions effectively.
We support you with business planning, provide sales and technical training, and are always available when you need us.
Westcon-Comstor Academy offers accredited Palo Alto Networks courses, delivered by award-winning trainers with multiple languages and delivery options. With us, you can also use your Palo Alto Networks training credits as a form of payment!
Get fast and free access to our virtual lab environments, including Palo Alto Networks’ Cortex XDR, NGFW and Strata Cloud Manager, Prisma Access and Prisma Access Browser, and Prisma Cloud. Built to provide every partner with hands-on learning and demo capabilities.
Join our community of thousands of technical experts across the channel and gain exclusive access to tools, training, events, and reward incentives.
Find leads through our Intelligent Demand (iD) programme that combines data science, technographic insights, and market expertise to uncover opportunities with the highest chance of closing.
Leverage strategic marketing planning and seamless support for campaign and event execution. Enhance marketing impact, drive stronger engagement and achieve greater business goals.
Westcon’s 20+ Palo Alto Networks-certified Solution Architects across EMEA support training, security assessments, technical account mapping, PoV/PoC, and more.
Leverage our data capabilities, in-house support and PoC/PoV tools to develop qualified leads and build your sales pipeline.
Overcome customer challenges, close deals, and ensure customer satisfaction after the sale.
Take advantage of the largest vendor portfolio available via distribution on AWS Marketplace – including Palo Alto Networks. Through our dedicated AWS Marketplace team and acquired AWS service partner Rebura, we offer go-to-market and transactional support, sales enablement, and AWS Marketplace service solutions.
Overcome budget constraints and cashflow challenges with payment terms that suit you – from monthly, to quarterly, to annual payments spread across 1-5 years.
Achieve seamless business across borders with our end-to-end international trade solutions, including warehouse staging, forward logistics and IoR, reverse logistics, and third-party logistics.
We go beyond traditional vendor support to ensure your customers receive the best service, from remote Levels 1-3 incident management to on-demand troubleshooting and proactive 24/7 device monitoring.
Palo Alto Networks’ NextWave partner programme offers four partner paths with five levels from entry upwards. Submit the form below and our team will be in touch to discuss the best partnership options for you.
Get limited-time discounts on Palo Alto Networks NGFW replacement and refresh opportunities.
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For customers who purchased Westcon own contract only.
For priority 1 request, please register the case in the web support portal and follow up with a telephone call.
8x5 phone support is primarily available in English with some support for Mandarin, Cantonese and Bahasa (best effort).
24x7 phone support is available in English for Priority 1 issues only.
| Singapore (Main): | +65 6876 5767 |
|---|---|
| Australia: | +61 1800 808 620 |
| New Zealand: | +64 0800 100 730 |
| Indonesia: | +62 21 8062 1441 |
| Malaysia: | +60 3 7627 5798 |
| Philippines: | +63 286 838 115 |
| Thailand: | +66 2 026 1662 |
| Taiwan: | +886 0080 112 8148 |
Email is not monitored 24x7. For priority 1 request, please send an email and follow up with a telephone call.
IMPORTANT: Do not alter the email subject when responding to the email.
Standard Support
On Duty Support Engineer
Email Support
Phone Support
Hotline: +65 6876 5767
Support Manager
Escalation to Support Manager
Name: Siew Mun Chang
Email: siewmun.chang@westcon.com
Mobile: +60 12 302 2628
Services Director
Escalation to Service Director
Name: Anand Alamuru
Email: Anand.Alamuru@westcon.com
Mobile: +65 8163 1134
