Maximise customer value, uncover new opportunities and increase your recurring revenue with Westcon-Comstor’s solution lifecycle management.
What is solution lifecycle management?
Solution lifecycle management (SLM) is a recurring revenue model for partners, built to improve customer retention, maximise adoption, expansion and renewal opportunities.
Key benefits
- Drive customer success
- Improve renewal rates
- Grow profits and margins
- Maximise customer lifetime value
Unlock recurring revenue
Powerful analytics, automation and expertise enables you to take the right action at the right time to get the most from your customer relationships and enhance engagement at critical points throughout the entire customer journey.
Watch our explainer video to learn more.
How can solution lifecycle management help you?
Simplified solution lifecycle management
- Access a single source of lifecycle and renewal data across multiple vendors
- Improve customer and vendor advocacy
Support, enablement and training
- Transform your business to meet the needs of the subscription economy
- Leverage financial services to overcome budget constraints
Predictive, insightful customer data and analytics
- Easily identify opportunities for adoption, expansion, refresh and renewals
- Anticipate customer needs based on our extensive behaviour data
Westcon-Comstor is a proud member of TSIA and
the only distributor on their XaaS Advisory Council
Read our eBook
Find out how solution lifecycle management can help you maximise your customer lifetime value and recurring revenues in our latest eBook.
You’ll learn about:
- How XaaS is changing the channel landscape
- New opportunities for growth, recurring revenue streams and profitability
- How solution lifecycle management can help you achieve customer success
Insights
Get the latest insights on solution lifecycle management (SLM) and customer success.
Solution lifecycle management: your fast track to optimal contract renewals
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Solution lifecycle management: How to drive expansion and refresh revenue with laser focus
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Solution lifecycle management: how data-driven distribution fuels customer success
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Solution lifecycle management: a new model for a new channel
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