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Worldwide leader in contact centres, unified communications and cloud business solutions


Worldwide leader in contact centres, unified communications and cloud business solutions

Partnership in practice

  • Winning team: we are Avaya’s International Distributor of the Year, in recognition of our commitment to partners, global presence and unprecedented growth
  • Diamond level: as an Avaya Diamond Partner, partners can be sure of our customer focus and exceptional value-added services built around its portfolio
  • Knowledge base: as an Authorised Avaya Learning Partner, we deliver flexible training options that partners need to implement and manage Avaya products successfully
  • Local availability: with one of the largest Avaya stock holdings in distribution, we provide efficient pre-staging facilities and fast, reliable delivery

The Avaya partner experience

Our Avaya solutions


Avaya Cloud Office

Kick-off your cloud business with Avaya Cloud Office (ACO) and join Westcon‘s Avaya ACO demo program to showcase the value of this powerful UC-as-a-Service solution. Get started in four steps.

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Avaya Spaces

Easy-to-use, reliable and scalable cloud-based video conferencing and meeting app that supersizes team collaboration online. Meets the challenges of a work-from-anywhere world – from any location, on any device.

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Avaya CCaaS

A cloud-based solution that delivers a comprehensive, integrated and open CCaaS architecture with security, scalability and versatility at its core, making it easy for businesses to deliver an effortless customer experience across different channels and devices.

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Our current promotion

The race to Dubai

Stay ahead of the competition and win an extraordinary trip to Dubai.

With this incentive, Westcon and Avaya take you to somewhere extraordinary. Win a once-in-a-lifetime trip to Dubai and be part of the world's greatest show at Expo 2021 Dubai.

The incentive is valid from 1 October 2020 to 30 September 2021.

Find out more

Westcon Connect

Westcon Connect, powered by ForgeServe, is a robust, scalable device management solution for the provisioning and management of IP devices through the cloud, such as end points and ATAs.

The cloud-based service management application simplifies complex technology and processes whilst unlocking best of breed solutions. Empowering voice eco-system distributors and resellers with a toolbox of deployment, maintenance and support features giving vendors a clear edge over their competition.

Our solution provides value-added MSPs, resellers, service providers and enterprises with the complete lifecycle management solution they need to increase margins, minimise operating expenses and exceed customer needs in today’s competitive market.

No more ‘plug and pray’

Connect unlimited devices, offer unlimited logical advanced groups for device management in bulk or single device, and provide access to endpoints from multiple high-performance vendors. The Westcon Connect solution comes pre‑built with three powerful management capabilities in its FS‑Connect and FS‑Engage modules:

  • Asset management
  • Remote management
  • Advanced estate management


Multi-vendor support, including: