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What is DR: Simplified?

DR: Simplified is our value-add initiative to help you navigate the many solutions available for Microsoft Teams users. No matter how your customer wants to adopt Microsoft Teams, we bring cutting-edge technology, the latest promotions and the best sales tools all together under DR: Simplified. 

Why should you consider offering Microsoft Teams Direct Routing?

Growing opportunity

Growing opportunity

In the last six months the number of Teams daily users has risen from 75 to 115 million

Changing needs

Changing needs

The need for remote, collaborative working is a pressing matter for all organisations to address

Be a value-add provider

Be a value-add provider

Provide an answer to remote working with enhanced capabilities

A holistic portfolio

A holistic portfolio

Offer both a traditional and emerging UC portfolio

Which route is right for your customers?

We’re creating a future built on winning alliances. Our focused portfolio includes vendors that offer class-leading, proven technologies and the latest innovative solutions on the market.

With these vendors, we can provide you with end-to-end solution that can really help you solve your customers’ problems. By adding Direct Routing to your Teams portfolio, you can offer your customers a fully customisable UC offering, more flexibility and a broader function set.

Choose a vendor technology that fits your customer's purpose and our tech-ready team will build you a case study to fulfil your opportunity. 


AudioCodes SBCs support Direct Routing for individual and multi-tenancy scenarios. It can be deployed as virtualised or cloud-native solutions in private or public clouds, or as on-premises appliances.

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Avaya SBCE provides integration with the Direct Routing features of Teams so that users can make and receive voice calls in addition to standard Teams features.

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A complete Mitel infrastructure to Microsoft Teams integration with an MSA-certified Session Border Controller allowing you to make calls from within Microsoft Teams. 

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Ribbon Connect is a cloud-based service that securely connects new or existing phone lines, numbers and calling plans to Microsoft Teams. 

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8x8 provides a Microsoft Teams experience with fully enhanced functionality at a low price point. 

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Partner resources

Make sure you keep up to date with all the new products, services, promotions, events and training by subscribing to our emails.

On-demand webinars

Upcoming events

Events on demand

Your guide to moving to Microsoft Teams

Your guide to moving to Microsoft Teams

46 minutes

How Poly and Microsoft are embracing future work environments

How Poly and Microsoft are embracing future work environments

45 minutes

Latest promotions


Run a Direct Routing Buzz Day

Bring remote sales teams together to build awareness and create pipeline for direct routing opportunities, all whilst having some fun. 

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Try Ribbon Connect for free

If you're not ready to invest in software, training and infrastructure just yet, try Ribbon Connect's 30-day trial, or migrate key staff or location to Teams.

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Free cloud UC trials with ACO

Kick off your cloud business with Avaya Cloud Office (ACO) and offer a free cloud ACO trial for 30 days. 

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Introducing Jabra Evolve 2

61% of the headsets used are not Teams certified. Jabra Evolve 2 aims to change that with a UC that is better suited for the evolving needs in collaboration.

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Introducing Poly Studio P series

Beautifully designed with premium optics, sensors and advanced audio technology. Take on every meeting with confidence.

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Partner brandable assets available for Ribbon Connect

We have created assets for our partners to market Ribbon connect out to their customers with ease, including personas, solution briefs and social media posts.

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