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Beyond the hype: How AI is really changing cybersecurity

3 MINUTE READ
Insights Cybersecurity Future Ready Partner Success

Jerry Chan

APAC Director, Palo Alto Networks at Westcon-Comstor

AI isn’t just changing cybersecurity, it’s redefining how businesses safeguard what matters most. Cybersecurity has moved beyond IT to become a business-critical function embedded in strategy and operations. For channel partners, this shift opens new opportunities to help customers use AI-driven security to meet real business goals, from protecting revenue to building resilience.

This Future Ready article explores how AI is transforming cybersecurity from an IT concern into a business-critical function, and how AI boosts resilience, supports compliance, and drives real business outcomes, empowering channel partners to deliver strategic value to their customers.

The speed imperative: Building business resilience

Attackers don’t operate on business hours, they act at machine speed, probing for weaknesses constantly. Delays in responding to threats aren’t just an IT issue; they can disrupt operations, damage reputations, and result in real financial loss. Microsoft blocks 7,000 identity attacks every second - a reminder that cyber risk is continual.

AI matches this urgency by instantly scanning millions of events, spotting subtle signs of attack, and triggering countermeasures in moments. This speed keeps key business functions running and revenue streams protected. With AI automating time-sensitive defenses, IT teams can focus on driving strategy, knowing resilience is built into every process.

Beyond buzzwords: What matters in AI security

It can be tough to separate real AI innovation from marketing spin. For AI to deliver as a business enabler, it needs to measurably improve detection accuracy, response times, and operational efficiency, without introducing new risks. The strongest AI tools reduce false alarms, identify emerging threats, and automate routine cybersecurity work, letting people focus where their expertise counts most.

Yet, unchecked AI can make mistakes, sometimes generating convincing but incorrect results ("hallucinations") that disrupt real business or let threats slip by. This is why governance matters. Setting clear AI testing, validation, and oversight processes ensures tools are safe, reliable, and fit for your customers’ regulatory environment. Partners who guide customers through this selection and testing process help organisations confidently adopt AI, improving security outcomes and reducing risk.

AI delivers on business outcomes

AI-driven cybersecurity can create measurable value across the business, beyond just stopping threats:

  • Enabling compliance and risk management: Automated threat detection, reporting, and evidence gathering help customers keep up with evolving regulations like the EU AI Act and ISO 42001.
  • Strengthening customer trust: Demonstrating strong, AI-powered protection reassures stakeholders and prevents damaging data breaches.
  • Creating competitive advantage: Automating everyday security frees staff to innovate, while partners can advise on strategy, giving their customers a market edge.

By positioning AI as a solution to business, not just technical problems, partners earn their place as trusted advisors.

Practical ways to get started

Success starts with applying AI where it can have real impact. Begin with areas like:

  • Threat hunting: Let AI analyse patterns in traffic and behaviour to spot threats earlier.
  • Incident response: Use AI to coordinate alerts, gather evidence, and trigger containment faster, cutting response times from hours to minutes.
  • Vulnerability management: Let AI prioritise which weaknesses pose the biggest risk to business operations, so limited resources go to what matters most.

Industry-specific use cases make these benefits tangible:

  • In healthcare, AI protects patient data and supports compliance.
  • In finance, AI flags fraud in real-time.
  • In manufacturing, AI secures connected devices, preventing operational shutdowns.

Every example shares a clear result: smarter security that supports business objectives.

Building real advantage

The most effective partners pair AI know-how with an understanding of their customers’ industries. How you apply it to protect revenue, ensure continuity, and build compliance into daily operations is crucial. To do this, your teams need to be skilled in both AI security and sector-specific challenges. That’s how you move cybersecurity from a technical cost to a strategic business investment.

Security for AI: The next frontier

As AI becomes central to cybersecurity, it also becomes a new target. Protecting AI itself is now critical. This means securing AI models, data, and pipelines against manipulation, privacy breaches, and unauthorised access. For partners, this is a major opportunity: helping customers secure AI systems as critical assets, not just using AI to defend their networks. Protecting AI is now as important as using AI for protection.

Looking ahead

AI is accelerating the evolution of cybersecurity from an IT silo to a core business function. Besides its main function of stopping threats faster, it’s also protecting business success, boosting resilience, and building stakeholder trust. For channel partners, investing in AI expertise isn’t optional, it’s now key to helping customers reach broader business goals.

Embrace AI not as hype, but as a business enabler. Integrate it into risk management, compliance, and operations to help customers stay resilient and future-ready.

Are you Future Ready?

Future Ready is our latest thought leadership series for channel partners, providing practical insights and strategies for navigating the changing world of cybersecurity and digital business.

At Westcon-Comstor, we’re here to help you lead this change – with training, marketing, technical support, and practical, expert advice. To find out more, contact us.