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Tailored support to grow and strengthen your business
Our support services
Flexible Level 1 and 2 vendor support for every service level
Reactive technical resources for tasks that fall outside of Westcon Care
Proactive monitoring, administration, and managed support of IT infrastructure
Engineer to site
Onsite assistance for hardware replacement tasks
24/7 product support, 365 days a year, in seven languages
Single point of contact
Access our team of vendor-certified support engineers, tools, and processes
Troubleshooting, configuration, change management, monitoring, and hardware replacement
Our Support Services achieved a ‘Great’ categorisation in our FY23 Net Promoter Score.