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Intelligent Demand

Intelligent Demand (iD) is our analytics-led sales and marketing programme that leverages data insights, market intelligence, and channel expertise to deliver actionable insights for business growth in the Balkans.

The IT market across South-Eastern Europe is highly competitive. We know how hard it can be to get your customers to invest in new technologies. This is why we created iD.

 

 

What exactly is iD?

iD uses predictive data analysis to help you identify the best opportunities. We look at the market and show you the prospects that have a much higher propensity to close.

The programme prioritises insights to support your sales and marketing activity. We help you maximise your customer lifetime value with proven, measurable returns on investment.

Backed by best-in-class technographic and intent data, expert analyst research, channel expertise, market understanding, and data science, iD supports the journey to a data-driven growth strategy.  

The data challenges iD helps you solve

Making the shift to everything as a service is a big step. iD, along with tools like Partner Insights, gives you an analytical and data-led approach to business transformation.

As an analytics-led technology solutions provider, we’re uniquely positioned to drive your business growth. We provide the business intelligence and market data forecasting you need to succeed in the Balkan IT channel.

We recently surveyed our partners to understand their struggles. In our channel research report, we found that 97% of our partners see data as important for their service transformation. However, 56% struggle to handle multiple diverse data sources and types and 54% say access to the right data to support lifecycle selling is a key challenge.  

57% of partners use data and analytics to ‘expand’

 

47% of partners use data to ‘analyse’

 

39% of partners rely on market research ​as their primary source of data

 

We solve these challenges by giving you clean, accurate, and highly relevant data tailored to your local market.

How iD benefits your business

Supercharge growth

Take a smart, highly targeted approach to accelerate your sales and marketing activity. 

Enhance your customer lifetime value

Identify additional solutions for your end customers and increase share of wallet.

Identify untapped local markets

Use predictive analytics to find new opportunities and execute effective campaigns. We help you spot trends in your region before your competitors do.

What you can do as an ID user

  •  You benefit from the insights of dedicated data scientists, analysts, and product experts from within Westcon-Comstor.
  •  You take advantage of predictive data analysis to validate market opportunities and prioritise actionable insights.
  •  You unlock new markets with precision and accuracy for highly targeted marketing activity.
  • You use a data-led approach to customer lifecycle selling and gain a much better understanding of your prospects.
  • You have better conversations with your existing accounts because you understand their complex IT environments.

The data that fuels our powerful iD engine

We base our insights on a massive foundation of real-world data. The iD programme uses data on a truly global scale.

25M

End-customer prospects 

28K

Channel partners

>140

Sub-segments of IT spend

120M

Installed technologies